Evolve-IT are delighted to bring to market a position with a leading provider of office solutions, specializing in hardware maintenance and support services.
They are seeking a highly skilled Field/Support Engineer to join their team in the Dundee area. The ideal candidate will be responsible for maintaining and servicing a variety of office hardware, including scanners, printers, and other equipment. As the Field/Support Engineer, you will be the face of the company, providing on-site support and troubleshooting to ensure the equipment operates smoothly.
What will your role be?
- Perform routine maintenance and repairs on scanners, printers, and office hardware.
- Diagnose technical issues and provide timely solutions to minimize downtime.
- Install and configure new equipment as needed.
- Collaborate with clients to understand their specific requirements and provide customized solutions.
- Keep accurate records of service calls, repairs, and maintenance activities.
- Provide training and support to end-users as needed.
How could you be perfect?
- Proven experience as a Field Engineer or similar role, preferably in the office equipment industry.
- Proficiency in maintaining and servicing scanners, printers, and office hardware.
- Strong troubleshooting skills and ability to resolve technical issues efficiently.
- Excellent communication and customer service skills.
- Valid driver's license and willingness to travel within the Dundee area.
- Ability to work independently and manage time effectively.
If this sounds like the perfect role for you, please do not hesitate to reach out to my self via email, jack@evolve-it.com.