ServiceNow Administrator
Evolve-IT are delighted to bring to market a ServiceNow Administrator position for our well-established Edinburgh based Asset Management firm who are going through extensive growth plans. This is a fantastic opportunity to join a growing team and organisation that is renowned for looking after it’s staff and providing tremendous career development opportunities. The successful candidate will work closely with the ServiceNow Senior Administrator on a mature ITSM platform, that is always improving and growing to match business needs. The role also includes providing assistance and administration functions as well as on-boarding of additional functionality. This role is office-based in our client’s Edinburgh city-centre offices and is a permanent position.
As ServiceNow Administrator you will have a broad range of duties and responsibilities including:
• Oversee the test and development conditions, while allowing configurations to be appropriately developed, tested and progressed to production
• You will support the development and configuration of the Service Now Application and web portal.
• You will act as the first point of contact for all ServiceNow queries and support requests.
• You will be an expert on how ServiceNow applications are connected and the impacts of any changes or updates.
• During project implementations you will act as a crucial member of staff
• Construct, modify and improve where needed ServiceNow
• Design solutions while working closely with the ServiceNow team
• Network with Third Party support
• Responsible for deciphering any issues with configuration
• You will work closely with internal stakeholders to further develop application coverage in ServiceNow.
• You will work alongside the senior ServiceNow administrator guaranteeing structures and standards currently in place are main
Skills, Qualifications and Other Requirements:
• You will have previous ServiceNow Admin experience, gained within a similar role.
• Great understanding of ITSM modules with an capability to generate and develop reporting and MI from the ServiceNow system, with knowledge in ITAM/ITOM and HR being advantageous for the role.
• You will have excellent communication skills, with the capability to effortlessly relay complex solutions to both technical and non-technical staff.
• ServiceNow - Admin Certified to the current version of ServiceNow (SanDiego) - (Highly desirable)
In return our client will offer a fantastic annual salary of up to £45,000 with an award winning benefits package and bonus.
If you think you have got the skills, knowledge, and experience required to succeed in this fantastic role, please do not hesitate and get in touch by emailing Natalie@Evolve-IT.com or call on 07766381305